Like many others who have added their praises here, I happened upon the Star Ruby website and was skeptical for all the usual reasons. However, once I made contact with Harshil my skepticism faded quickly � highly knowledgeable, helpful, courteous, and very communicative. I recently received two ruby rings that I designed with Harshil�s help. Everything about them is perfect. And everything about my interactions with Harshil and Star Ruby was flawless right now to the incredibly sturdy and thoughtful packaging of the rings and stone documentation. Harshil and Star Ruby represent a hidden gem on the internet. In a world of charlatans and rude people, Harshil and Star Ruby represent the best of what the internet has to offer. Specifically, the chance for someone in US to do business with a reputable Indian firm that sells gems (not to mention high quality gems) not available in the US along with jewelry made by artisans who have no counterpart in my country as well. I am already in the process of ordering a ruby pendant from Harshil and I hope to buy other things in the future. While I would like to keep him and his company a hidden gem, I wish them all the best and continued success. If you would like a further reference from me, please do not hesitate to contact Harshil to ask for my email address.